CONTACT US: Phone - (888) 316-1933 Fax - (888) 316-8572
Last updated: January 1, 2026
This Privacy Policy explains how Health West, LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects your information when you use our website at www.healthwestonline.com (“Service”). By using our Service, you agree to this policy.
Information We Collect
We may collect the following information:
Personal Data: Information you provide that identifies you
Usage Data: IP address, browser type, pages visited, time spent, device info
Mobile Data: Device type, operating system, and identifiers
We collect this information to operate, improve, and secure our Service.
Cookies & Tracking
We use cookies and similar technologies to:
Enable core website functions
Remember user preferences
Analyze site usage
You can disable cookies in your browser, but some features may not work properly.
Use of Text messaging
By providing your number, you consent to receive support and account-related messages from Health West or Insurance Pal. Message & data rates may apply. Message Frequency may vary based on your support needs. Reply HELP for assistance. Reply STOP to opt out. We will never text you without your consent.
Do Not Share
By providing your information or texting us, we do not share your phone number, messages, or any other information with third parties. You information is kept confidential. You must fill out aHIPPA formhere or print it and fax or email it to us.
How We Use Your Information
We use your data to:
Provide and maintain the Service
Manage accounts and requests
Communicate updates and offers
Improve performance, security, and user experience
Comply with legal obligations
Sharing Your Information
We may share your data:
With service providers and affiliates
During business transfers (merger, sale, etc.)
With partners (for services/offers)
When required by law or with your consent
Data Retention
We retain personal data only as long as necessary for business, legal, or security purposes.
Data Transfers
Your information may be processed outside your state or country. We take reasonable steps to ensure it is protected.
Your Rights
You may:
Access, update, or delete your data
Request assistance with data removal
Contact us regarding your information
Some data may be retained where legally required.
Security
We use commercially reasonable safeguards, but no system is 100% secure.
Children’s Privacy
We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it.
Third-Party Links
We are not responsible for the privacy practices of external websites linked from our Service.
Policy Updates
We may update this policy. Changes will be posted on this page with an updated effective date. Continued use of the Service means you accept those changes.
Contact Us
Health West
PO Box 885
Bountiful, UT 84010
By email: mail@healthwestonline.com
Copyright (c) 2005 Health West, LLC. All Rights Reserved.